Virtual Office Gateway
"Administrating Solutions"
Virtual Assistant

About Me

 

The majority of my working experience has been within Administration and Information Technology.  I have extensive knowledge of Microsoft Office® applications, having been an on-line tutor within a national organisation of learning centres and also teaching CLAiT 2006 within a local college.  Other working experiences range from producing transcriptions from sports journalists reporting live from football grounds around the country to audio transcriptions from hospital Consultants.

 

I have numerous qualifications, including a Level 4 HND gained at the University of Central Lancashire in Business Information Technology. The majority of other qualifications were gained at my local College.

Qualifications*

Level 4

HND Business Information Technology

            Software Applications

            Information Processing

            Systems Analysis and Design

            Managing Tasks and Solving Problems

            Business Decision Modelling

            Management

            Human Computer Interaction

            Communication Skills

            Database Systems using Access

Level 3

ECDL Advanced

            Word Processing

 

Integrated Business Technology

 

RSA Word Processing (Distinction)

Level 2

ECDL

            Using a Computer and Managing Files

            Basic Concepts of IT

            Information and Communication

            Word Processing

            Spreadsheets

            Databases

            Presentation

 

Microsoft Office Specialist Word Processing

 

RSA Audio Transcription (Distinction)

 

RSA Mailmerge (Distinction)

 

BTEC Business Administration

        Business Project

        Computer Studies

        Financial Control for the Small Firm

        Marketing, Promotion and Selling for Small Firms

        Working with People

 

*Proof of all qualifications available (subject to Data Protection protocol)

           

Study without desire spoils the memory, and it retains nothing that it takes in - Leonardo da Vinci


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Short Courses and Training completed:

  • Equality and Diversity Seminar
  • Introducing Neuro-Linguistic Programming (Body Language)
  • ETP (Employer Training Pilots) and SME (Small to Medium Enterprises) Engagement Training
  • Quality Improvement
  • Online Learner Mentoring
  • Personal Change Management

Mission Statement

"As a Virtual Assistant I will deliver a high standard of service, whilst meeting the aims and objectives of the client's requirements, in a professional and courteous manner."